Shared Service Centers in Bulgaria

Shared service centers are the most rapidly developing sourcing segment in Bulgaria in the last five years. The most prominent recent new entries include the World Bank Group, global media Financial Times and German retailer Lidl. Bulgaria is the second most important SSC location in Southeast Europe after Romania, since SSCs are still present only in the larger and more mature sourcing markets in the region.As an emerging SSC hotspot, Bulgaria has attracted global technology companies fueling the development of the sourcing industry with their shared services centres in Sofia, and increasingly in cities such as Varna, Plovdiv and Burgas. A growing number of manufacturing and trading companies also operate SSCs serving their local and global financial, IT and HR operations either as part of the company structure, or as separate legal entities.